Shangri-La Tokyo Kitchen photoShangri-La Tokyo Interior photoShangri-La Tokyo Exterior photo

Shangri-La Tokyo – A Favorite for Families in Tokyo

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Check rooms and rates
From$630 /night
Check-in
12Sept
Check-out
13Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Chiyoda-Ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi,, Tokyo, 100-8283
-
Close to the Imperial Palace East Gardens
Perfect
9.3
9.5
/10
4.8
4.8
/5

5-star luxury hotel next to Tokyo Station with Horizon Club lounge

Amenities

Shangri-La Tokyo occupies the top 11 floors of Marunouchi Trust Tower and is the first hotel in Japan recognized by TQCS International for its IMS standards. The hotel has more than 50 custom chandeliers, including beehive-shaped chandeliers in the lifts. A 20-metre heated indoor pool is available 24 hours, and the Health Club offers a steam room, sauna, and personal trainer sessions.

Rooms

Rooms have floor-to-ceiling windows with views of the Imperial Palace, Tokyo Sky Tree, or Mount Fuji on clear days. Each room includes a BOSE sound system, a flat-screen TV with pay-per-view channels, and an en suite bathroom with a deep-soaking tub. Horizon club and suite guests get exclusive access to the Horizon Club lounge on the top floor with dedicated concierge service.

Location

The hotel is adjacent to JR Tokyo Station, a 2-minute walk from Otemachi Subway Station (Tozai Line, Exit B7) and a 3-minute walk from Nihonbashi Subway Station (Ginza Line, Exit A3). Narita Airport is one hour via the Narita Express, and Haneda Airport is 30 minutes by car. Staff can pick up guests from Tokyo Station platforms with an advance request, and the hotel is near Ginza shopping district and Sensoji Temple.

Wellness

CHI, The Spa at Shangri-La offers a range of treatments using various Asian techniques, including massages and spa/wellness packages. The Health Club has a 20-metre heated indoor pool, a hot tub, a sauna, and a steam room. Spa facilities include a foot bath, fitness/spa locker rooms, and fitness classes are available.

Dining

The hotel has a fine dining restaurant Piacere serving gourmet Italian cuisine, plus dedicated spaces for teppanyaki and sushi dining. The Lobby Lounge offers an extensive selection of fine teas and coffees, and the Horizon Club lounge provides additional food and beverages for premium guests. Breakfast is served at Piacere, and the hotel also offers a bar, room service, and kids' meals.

Highlights

Location: Next to Tokyo Station, near Imperial Palace and Ginza

Rooms: 182 rooms with floor-to-ceiling windows and city/bay views

Dining: Piacere, teppanyaki, sushi, Horizon Club lounge

Wellness: CHI Spa, 20-metre heated indoor pool, sauna, steam room

Service: Staff meet guests at Shinkansen platform on request

“Shangri-La Tokyo understands luxury as an experience, not just a set of amenities. The location next to Tokyo Station makes navigating the city effortless, while inside, the artistic décor and dedicated wellness spaces create a serene escape. It's the sort of place where personalized service elevates a simple stay into something truly memorable.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Deluxe Twin Room
    2 persons
    50 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
  • Deluxe King Room
    2 persons
    50 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Deluxe Imperial Garden View Twin Room
    2 persons
    50 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Sports trainer

Guest Parking

  • Public parking is possible on site at true.

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Live entertainment
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Shangri-La Tokyo offers an exquisite array of onsite dining experiences that tantalize the taste buds and satisfy every culinary desire. With options ranging from traditional Japanese elegance to contemporary Italian flair, guests are invited to indulge in flavorful journeys amidst stunning ambiances, making every meal a memorable occasion.
  • The Lobby Lounge

    International
    Ambiance
    Traditional and modern with a romantic touch
    Key Offerings
    Signature afternoon tea set, luscious desserts, and light snacks, accompanied by cocktails beneath a stunning ginkgo leaf chandelier.
    Reservation
    Recommended
    Open for breakfast, lunch, dinner, high tea, and cocktail hour; Monday to Sunday: 07:00 - 17:30, Wednesday to Saturday: 07:00 - 23:30.
  • なだ万

    Japanese
    Ambiance
    Traditional and serene
    Key Offerings
    Exquisite Japanese dishes served with a focus on contemporary presentations, perfect for a casual lunch or an intimate dinner.
    Reservation
    Recommended
    Open for lunch and dinner; Monday, Tuesday, Thursday to Sunday: 11:30 - 15:00, 17:30 - 22:00.
  • Piacere

    Italian
    Ambiance
    Modern and romantic
    Key Offerings
    Gourmet Italian meals and hearty breakfast prepared with local ingredients, featuring a menu that balances respect for tradition with modern presentation.
    Reservation
    Recommended
    Open for breakfast and dinner; Tuesday to Saturday: 07:00 - 23:00.

Shangri-La Tokyo Location

Chiyoda-Ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi,, Tokyo, 100-8283
Explore Tokyo
Explore Marunouchi
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Artizon Museum
Artizon Museum
8 minutes' walk
Artizon Museum showcases modern art, featuring both Japanese and international works. The architecture enhances the artistic experience.
Imperial Palace East Garden
Imperial Palace East Garden
20 minutes' walk
Imperial Palace East Garden offers picturesque landscapes and historical ruins. Perfect for leisurely strolls and free to enter.
Tokyo International Forum
Tokyo International Forum
12 minutes' walk
Tokyo International Forum hosts exhibitions and performances in an iconic glass structure. A hub for arts and culture in the heart of Tokyo.
Kanda Shrine
Kanda Shrine
25 minutes' walk
Kanda Shrine is a historic site known for its vibrant festivals and beautiful architecture. A serene spot amidst the bustling city.
Hamarikyu Garden
25 minutes' walk
Hamarikyu Garden features traditional Japanese landscaping. Ideal for a serene walk with seasonal blooms and a tea house.
Tokyo Dome City Attractions
35 minutes' drive
Tokyo Dome City offers thrill rides and entertainment options perfect for families and adrenaline seekers. Book tickets online.
Nadaman Shangri La Hotel Tokyo
3 minutes' walk
Offering exquisite Japanese cuisine, Nadaman features seasonal dishes and a refined atmosphere. Reservations recommended.
Rokurinsha
4 minutes' walk
Rokurinsha is famous for its rich Tsukemen (dipping noodles). Casual dining perfect for a quick and delicious meal.
Kabuki-za Theatre
25 minutes' walk
Kabuki-za is the premier venue for traditional Kabuki performances, showcasing elaborate costumes and dramatic storytelling.
The National Museum of Modern Art
The National Museum of Modern Art
30 minutes' walk
The National Museum of Modern Art features modern Japanese artworks. A tranquil space ideal for art lovers. Family-friendly.
Tips on navigating the city
  • City Centre
    Tokyo 2 min  ·  400 ft
  • Airports
    Tokyo International (HND) 30 min  ·  12.2 mi
    Narita International (NRT) 101 min  ·  41.8 mi
  • Train
    Tokyo Station 4 min  ·  1000 ft
  • Underground
    Otemachi 5 min  ·  1400 ft
    Tokyo 6 min  ·  1700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of JPY 7843.0 per person.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Italian, Japanese, Chinese, Arabic, Korean, Hindi, Malay
Number of floors:
37
Number of rooms:
182

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 363 verified reviews
9.2 /10
Perfect
93 %
Recommend
Breakfast
9.0/10
Cleanliness
9.6/10
Comfort
9.6/10
Facilities
9.4/10
Free WiFi
9.7/10
Location
9.6/10
Paid Wi-Fi
8.5/10
Staff
9.5/10
Value for money
8.5/10
Pros
Fantastic staff
Excellent gym
Central location
Luxury decoration
Helpful concierge
Cons
Concierge issues
Expensive breakfast
Guest reviews
based on 1842 reviews
4.5/5
based on 362 reviews
9.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Shangri-La Tokyo
How far is Shangri-La Tokyo from Narita International Airport?
The hotel is 70 km from Narita International Airport, with a travel time of approximately 60 minutes via the Narita Express Train.
What is the distance from Shangri-La Tokyo to Haneda Airport?
The hotel is 30 km from Haneda Airport, which is about a 30-minute drive.
What are the check-in and check-out times at Shangri-La Tokyo?
Check-in is at 15:00 and check-out is at 12:00.
Are pets allowed at Shangri-La Tokyo?
Pets are allowed on request, with charges applicable.
What dining options are available at Shangri-La Tokyo?
On-site dining includes Piacere, which serves contemporary Italian cuisine, and The Lobby Lounge, offering an extensive selection of teas and snacks.
Is breakfast available at Shangri-La Tokyo and what is the cost?
Breakfast is available for an additional charge of 7843 JPY.
Is there a fitness center at Shangri-La Tokyo?
Yes, there is a modern fitness center equipped with gym equipment and open 24 hours.
What are the nearby attractions around Shangri-La Tokyo?
Nearby attractions include the Imperial Palace (0.5 km), Ginza shopping district (1 km), and Sensoji Temple (2 km).
Where can I find public transportation near Shangri-La Tokyo?
The hotel is a 2-minute walk from Otemachi Subway Station and a 3-minute walk from Nihonbashi Subway Station.
Does Shangri-La Tokyo provide airport transportation?
The hotel offers a paid airport shuttle service with advance request.
What amenities can guests expect in the rooms at Shangri-La Tokyo?
Rooms feature air conditioning, flat-screen TVs, minibars, tea/coffee-making facilities, and Bose sound systems.
Is there parking at Shangri-La Tokyo?
Public parking is available on-site for 6000 JPY per day without a reservation.
What languages do the staff at Shangri-La Tokyo speak?
The staff speaks multiple languages, including English and Japanese.

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