Shangri-La Tokyo – A Favorite for Families in Tokyo
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Key details
About the Hotel
Chiyoda-Ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi,, Tokyo, 100-8283,
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Close to the Imperial Palace East Gardens
Perfect
9.2
9.5
/10
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4.8
/5
Loved by Shangri-La Tokyo guests
Comfortable bedding
Excellent service
Spacious rooms
Excellent housekeeping
Responsive communication
"We opted to have club lounge access which made the room extremely expensive but the club lounge was just wonderful with food and drink options outstanding."
Helen from United Kingdom
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"My room overlooked the train station and the Imperial gardens; the floor to ceiling windows offered a stunning view of the storms rolling in."
Geneva P from United States
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"Stand out feature was breakfast experience at Piacere - the Hayama Egg Benedict Original Recipe 1894 was perfection!!"
Joey
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5-star hotel overlooking the Imperial Palace, connected to Tokyo Station
Accommodations & Views
The hotel occupies the top 11 floors of the Marunouchi Trust Tower Main building. Rooms have floor-to-ceiling windows that look out to the Imperial Palace, Tokyo Sky Tree, or Mount Fuji on clear days. Each room includes a BOSE sound system, a DVD player, and a bathroom with both a bathtub and a separate rain shower.
Dining
Piacere serves gourmet Italian cuisine in a dedicated restaurant space. For Japanese specialties, the hotel provides separate teppanyaki and sushi dining experiences. The Lobby Lounge offers an extensive selection of fine teas and coffees, and Horizon Club guests get a separate lounge on the top floor with a concierge service.
Wellness & Recreation
CHI, The Spa at Shangri-La offers Asian-inspired treatments and massages using various Asian techniques. The Health Club has a 20-metre heated indoor swimming pool that is open 24 hours, plus modern gym equipment. Guests also find a steam room, sauna, hot tub, and separate spa/wellness packages available.
Concierge & Location Services
The hotel staff can meet guests directly on the Tokyo Station platform upon advance request to assist with luggage and directions. A shuttle service and airport transfers to Narita (1 hour by Narita Express) or Haneda (30 minutes by car) are arranged through the hotel. The concierge team books Shinkansen tickets and restaurant reservations, and has been noted for helping with day trips to Kyoto at short notice.
Business & Meetings
The hotel provides a business centre, meeting and banquet facilities, and fax/photocopying services. Conference rooms are available for corporate events and have been used for company events including the ballroom. The 24-hour front desk offers express check-in/check-out, currency exchange, and luggage storage for guests traveling between cities.
Highlights
Location: Right next to Tokyo Station, walking distance to Ginza & Imperial Palace
Views: City, Imperial Palace, Tokyo Sky Tree, and Mount Fuji from upper floors
Dining: Piacere Italian, teppanyaki, sushi, and Horizon Club lounge on top floor
Wellness: CHI Spa, 20-metre heated indoor pool open 24 hours
Service: Platform meet & greet at Tokyo Station for arriving guests
Access: 2-minute walk to Otemachi Subway Station, 3-minute walk to Nihonbashi Station
“Shangri-La Tokyo understands luxury as an experience, not just a set of amenities. The location next to Tokyo Station makes navigating the city effortless, while inside, the artistic décor and dedicated wellness spaces create a serene escape. It's the sort of place where personalized service elevates a simple stay into something truly memorable.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Twin Room
2 persons
50 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Deluxe King Room
2 persons
50 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Deluxe Imperial Garden View Twin Room
2 persons
50 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.4/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Sports trainer
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Indoor swimming pool
Live entertainment
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Shangri-La Tokyo offers an exquisite array of onsite dining experiences that tantalize the taste buds and satisfy every culinary desire. With options ranging from traditional Japanese elegance to contemporary Italian flair, guests are invited to indulge in flavorful journeys amidst stunning ambiances, making every meal a memorable occasion.
The Lobby Lounge
International
Ambiance
Traditional and modern with a romantic touch
Key Offerings
Signature afternoon tea set, luscious desserts, and light snacks, accompanied by cocktails beneath a stunning ginkgo leaf chandelier.
Reservation
Recommended
Open for breakfast, lunch, dinner, high tea, and cocktail hour; Monday to Sunday: 07:00 - 17:30, Wednesday to Saturday: 07:00 - 23:30.
なだ万
Japanese
Ambiance
Traditional and serene
Key Offerings
Exquisite Japanese dishes served with a focus on contemporary presentations, perfect for a casual lunch or an intimate dinner.
Reservation
Recommended
Open for lunch and dinner; Monday, Tuesday, Thursday to Sunday: 11:30 - 15:00, 17:30 - 22:00.
Piacere
Italian
Ambiance
Modern and romantic
Key Offerings
Gourmet Italian meals and hearty breakfast prepared with local ingredients, featuring a menu that balances respect for tradition with modern presentation.
Reservation
Recommended
Open for breakfast and dinner; Tuesday to Saturday: 07:00 - 23:00.
Shangri-La Tokyo Location
Chiyoda-Ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi,, Tokyo, 100-8283,
Explore Tokyo
Explore Marunouchi
Top Attractions
Activities
Dining
Entertainment
Artizon Museum
8 minutes' walk
Artizon Museum showcases modern art, featuring both Japanese and international works. The architecture enhances the artistic experience.
Imperial Palace East Garden
20 minutes' walk
Imperial Palace East Garden offers picturesque landscapes and historical ruins. Perfect for leisurely strolls and free to enter.
Tokyo International Forum
12 minutes' walk
Tokyo International Forum hosts exhibitions and performances in an iconic glass structure. A hub for arts and culture in the heart of Tokyo.
Kanda Shrine
25 minutes' walk
Kanda Shrine is a historic site known for its vibrant festivals and beautiful architecture. A serene spot amidst the bustling city.
Hamarikyu Garden
25 minutes' walk
Hamarikyu Garden features traditional Japanese landscaping. Ideal for a serene walk with seasonal blooms and a tea house.
Tokyo Dome City Attractions
35 minutes' drive
Tokyo Dome City offers thrill rides and entertainment options perfect for families and adrenaline seekers. Book tickets online.
Nadaman Shangri La Hotel Tokyo
3 minutes' walk
Offering exquisite Japanese cuisine, Nadaman features seasonal dishes and a refined atmosphere. Reservations recommended.
Rokurinsha
4 minutes' walk
Rokurinsha is famous for its rich Tsukemen (dipping noodles). Casual dining perfect for a quick and delicious meal.
Kabuki-za Theatre
25 minutes' walk
Kabuki-za is the premier venue for traditional Kabuki performances, showcasing elaborate costumes and dramatic storytelling.
The National Museum of Modern Art
30 minutes' walk
The National Museum of Modern Art features modern Japanese artworks. A tranquil space ideal for art lovers. Family-friendly.
Tips on navigating the city
City Centre
Tokyo 2 min · 400 ft
Airports
Tokyo International (HND) 30 min · 12.2 mi
Narita International (NRT) 101 min · 41.8 mi
Train
Tokyo Station 4 min · 1000 ft
Underground
Otemachi 5 min · 1400 ft
Tokyo 6 min · 1700 ft
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of JPY7,843 per person per day.