Shangri-La Tokyo Room photo This is a photograph of a luxurious and modern hotel room.

The room is spacious and well-lit, featuring a sophisticated, warm color palette. The focal point of the room is a large, king-sized bed with crisp, white linens, set against a striking acceShangri-La Tokyo Exterior photo The photo offers a picturesque view of a serene Japanese garden, likely during cherry blossom season. The foreground is dominated by delicate branches of a cherry blossom tree, laden with pale pink and white flowers, creating a soft, dreamy frame. 

Shangri-La Tokyo Exterior photo The photograph captures a beautiful contrast between a modern cityscape and a serene natural setting. In the foreground, delicate pink cherry blossom trees are in full bloom, their branches reaching towards the viewer, creating a soft and dreamy fram

Shangri-La Tokyo – A Favorite for Families in Tokyo

Book your stay on our website
and save up to 10%
compared to Booking.com!
Check rooms and rates
From$702 /night
Check-in
28Jul
Check-out
29Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Chiyoda-Ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi,, Tokyo, 100-8283
-
Close to the Imperial Palace East Gardens
Perfect
9.2
9.5
/10
4.8
4.8
/5

5-star hotel overlooking the Imperial Palace, connected to Tokyo Station

Accommodations & Views

The hotel occupies the top 11 floors of the Marunouchi Trust Tower Main building. Rooms have floor-to-ceiling windows that look out to the Imperial Palace, Tokyo Sky Tree, or Mount Fuji on clear days. Each room includes a BOSE sound system, a DVD player, and a bathroom with both a bathtub and a separate rain shower.

Dining

Piacere serves gourmet Italian cuisine in a dedicated restaurant space. For Japanese specialties, the hotel provides separate teppanyaki and sushi dining experiences. The Lobby Lounge offers an extensive selection of fine teas and coffees, and Horizon Club guests get a separate lounge on the top floor with a concierge service.

Wellness & Recreation

CHI, The Spa at Shangri-La offers Asian-inspired treatments and massages using various Asian techniques. The Health Club has a 20-metre heated indoor swimming pool that is open 24 hours, plus modern gym equipment. Guests also find a steam room, sauna, hot tub, and separate spa/wellness packages available.

Concierge & Location Services

The hotel staff can meet guests directly on the Tokyo Station platform upon advance request to assist with luggage and directions. A shuttle service and airport transfers to Narita (1 hour by Narita Express) or Haneda (30 minutes by car) are arranged through the hotel. The concierge team books Shinkansen tickets and restaurant reservations, and has been noted for helping with day trips to Kyoto at short notice.

Business & Meetings

The hotel provides a business centre, meeting and banquet facilities, and fax/photocopying services. Conference rooms are available for corporate events and have been used for company events including the ballroom. The 24-hour front desk offers express check-in/check-out, currency exchange, and luggage storage for guests traveling between cities.

Highlights

Location: Right next to Tokyo Station, walking distance to Ginza & Imperial Palace

Views: City, Imperial Palace, Tokyo Sky Tree, and Mount Fuji from upper floors

Dining: Piacere Italian, teppanyaki, sushi, and Horizon Club lounge on top floor

Wellness: CHI Spa, 20-metre heated indoor pool open 24 hours

Service: Platform meet & greet at Tokyo Station for arriving guests

Access: 2-minute walk to Otemachi Subway Station, 3-minute walk to Nihonbashi Station

“Shangri-La Tokyo understands luxury as an experience, not just a set of amenities. The location next to Tokyo Station makes navigating the city effortless, while inside, the artistic décor and dedicated wellness spaces create a serene escape. It's the sort of place where personalized service elevates a simple stay into something truly memorable.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Deluxe Twin Room
    2 persons
    50 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
  • Deluxe King Room
    2 persons
    50 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Deluxe Imperial Garden View Twin Room
    2 persons
    50 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
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Choose dates to see prices
Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Live entertainment
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Shangri-La Tokyo offers an exquisite array of onsite dining experiences that tantalize the taste buds and satisfy every culinary desire. With options ranging from traditional Japanese elegance to contemporary Italian flair, guests are invited to indulge in flavorful journeys amidst stunning ambiances, making every meal a memorable occasion.
Shangri-La Tokyo Restaurant photo The photo shows a modern, upscale restaurant setting with a focus on a large table for four. The table is dark wood and is set with black placemats, white napkins, and elegant glassware – wine glasses and water glasses. Each setting also has a small,
Shangri-La Tokyo Restaurant photo The photo shows a luxurious and elegant bar area. The focal point is a long, curved bar with a light-colored, textured front that is illuminated from beneath, giving it a warm glow. The bar is lined with high-backed, upholstered stools in a muted bro
Shangri-La Tokyo Restaurant photo The photo shows a stylish and modern dining area, likely part of a high-end restaurant or a luxurious home. The focal point is a chef, dressed in a pristine white uniform and a tall white toque, meticulously setting a table for a meal. The chef is po

The Lobby Lounge

International
Ambiance
Traditional and modern with a romantic touch
Key Offerings
Signature afternoon tea set, luscious desserts, and light snacks, accompanied by cocktails beneath a stunning ginkgo leaf chandelier.
Reservation
Recommended
Open for breakfast, lunch, dinner, high tea, and cocktail hour; Monday to Sunday: 07:00 - 17:30, Wednesday to Saturday: 07:00 - 23:30.

なだ万

Japanese
Ambiance
Traditional and serene
Key Offerings
Exquisite Japanese dishes served with a focus on contemporary presentations, perfect for a casual lunch or an intimate dinner.
Reservation
Recommended
Open for lunch and dinner; Monday, Tuesday, Thursday to Sunday: 11:30 - 15:00, 17:30 - 22:00.

Piacere

Italian
Ambiance
Modern and romantic
Key Offerings
Gourmet Italian meals and hearty breakfast prepared with local ingredients, featuring a menu that balances respect for tradition with modern presentation.
Reservation
Recommended
Open for breakfast and dinner; Tuesday to Saturday: 07:00 - 23:00.

Shangri-La Tokyo Location

Chiyoda-Ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi,, Tokyo, 100-8283
Explore Tokyo
Explore Marunouchi
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Artizon Museum
Artizon Museum
8 minutes' walk
Artizon Museum showcases modern art, featuring both Japanese and international works. The architecture enhances the artistic experience.
Imperial Palace East Garden
Imperial Palace East Garden
20 minutes' walk
Imperial Palace East Garden offers picturesque landscapes and historical ruins. Perfect for leisurely strolls and free to enter.
Tokyo International Forum
Tokyo International Forum
12 minutes' walk
Tokyo International Forum hosts exhibitions and performances in an iconic glass structure. A hub for arts and culture in the heart of Tokyo.
Kanda Shrine
Kanda Shrine
25 minutes' walk
Kanda Shrine is a historic site known for its vibrant festivals and beautiful architecture. A serene spot amidst the bustling city.
Hamarikyu Garden
25 minutes' walk
Hamarikyu Garden features traditional Japanese landscaping. Ideal for a serene walk with seasonal blooms and a tea house.
Tokyo Dome City Attractions
35 minutes' drive
Tokyo Dome City offers thrill rides and entertainment options perfect for families and adrenaline seekers. Book tickets online.
Nadaman Shangri La Hotel Tokyo
3 minutes' walk
Offering exquisite Japanese cuisine, Nadaman features seasonal dishes and a refined atmosphere. Reservations recommended.
Rokurinsha
4 minutes' walk
Rokurinsha is famous for its rich Tsukemen (dipping noodles). Casual dining perfect for a quick and delicious meal.
Kabuki-za Theatre
25 minutes' walk
Kabuki-za is the premier venue for traditional Kabuki performances, showcasing elaborate costumes and dramatic storytelling.
The National Museum of Modern Art
The National Museum of Modern Art
30 minutes' walk
The National Museum of Modern Art features modern Japanese artworks. A tranquil space ideal for art lovers. Family-friendly.
Tips on navigating the city
  • City Centre
    Tokyo 2 min  ·  400 ft
  • Airports
    Tokyo International (HND) 30 min  ·  12.2 mi
    Narita International (NRT) 101 min  ·  41.8 mi
  • Train
    Tokyo Station 4 min  ·  1000 ft
  • Underground
    Otemachi 5 min  ·  1400 ft
    Tokyo 6 min  ·  1700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of JPY7,843 per person per day.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Italian, Japanese, Chinese, Arabic, Korean, Hindi, Malay
Number of floors:
37
Number of rooms:
182

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 328 verified reviews
9.2 /10
Perfect
92 %
Recommend
Breakfast
9.0/10
Cleanliness
9.6/10
Comfort
9.6/10
Facilities
9.4/10
Free WiFi
9.6/10
Location
9.5/10
Paid Wi-Fi
8.5/10
Staff
9.4/10
Value for money
8.4/10
Pros
Fantastic staff
Excellent gym
Central location
Luxury decoration
Helpful concierge
Cons
Concierge issues
Expensive breakfast
Guest reviews
based on 1842 reviews
4.5/5
based on 344 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Shangri-La Tokyo
How far is Shangri-La Tokyo from Narita International Airport?
The hotel is 70 km from Narita International Airport, with a travel time of approximately 60 minutes via the Narita Express Train.
What is the distance from Shangri-La Tokyo to Haneda Airport?
The hotel is 30 km from Haneda Airport, which is about a 30-minute drive.
What are the check-in and check-out times at Shangri-La Tokyo?
Check-in is at 15:00 and check-out is at 12:00.
Are pets allowed at Shangri-La Tokyo?
Pets are allowed on request, with charges applicable.
What dining options are available at Shangri-La Tokyo?
On-site dining includes Piacere, which serves contemporary Italian cuisine, and The Lobby Lounge, offering an extensive selection of teas and snacks.
Is breakfast available at Shangri-La Tokyo and what is the cost?
Breakfast is available for an additional charge of 7843 JPY.
Is there a fitness center at Shangri-La Tokyo?
Yes, there is a modern fitness center equipped with gym equipment and open 24 hours.
What are the nearby attractions around Shangri-La Tokyo?
Nearby attractions include the Imperial Palace (0.5 km), Ginza shopping district (1 km), and Sensoji Temple (2 km).
Where can I find public transportation near Shangri-La Tokyo?
The hotel is a 2-minute walk from Otemachi Subway Station and a 3-minute walk from Nihonbashi Subway Station.
Does Shangri-La Tokyo provide airport transportation?
The hotel offers a paid airport shuttle service with advance request.
What amenities can guests expect in the rooms at Shangri-La Tokyo?
Rooms feature air conditioning, flat-screen TVs, minibars, tea/coffee-making facilities, and Bose sound systems.
Is there parking at Shangri-La Tokyo?
Public parking is available on-site for 6000 JPY per day without a reservation.
What languages do the staff at Shangri-La Tokyo speak?
The staff speaks multiple languages, including English and Japanese.

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